Eyezon Mobile App now available for iOS

Information and support for EnvisaLink modules.

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anzio
Posts: 16
Joined: Sun Jan 12, 2014 5:47 pm

Re: Eyezon Mobile App now available for iOS

Postby anzio » Fri Dec 08, 2017 3:53 pm

Anarchy2007 wrote:Are there any know issues with Envisalink 4 and IOS 11? I regretably updated to ios11 and have had tons of issues with the phone and apps since.

I also replaced my envisalink 3 (lightning Damaged) with and envisalink 4 during the above period. Now I receive very limited events on my phone, my wife still receives all events as setup under her account settings. She uses an Android phone.

Any help would appreciated


Absolutely no problems here on our iPad (4th Gen), iPhone 5s, iPhone 6s, and an iPhone X all running iOS 11.2. All notifications coming in and no other issues with the iPhone’s as a whole.

Anarchy2007
Posts: 17
Joined: Wed Oct 18, 2017 2:46 pm

Re: Eyezon Mobile App now available for iOS

Postby Anarchy2007 » Tue Dec 12, 2017 1:13 am

Thank You. It seems like the issue was "low battery" mode that prevented some notifications from being delivered.

Ian_81
Posts: 6
Joined: Wed Sep 30, 2015 2:53 pm

Re: Eyezon Mobile App now available for iOS

Postby Ian_81 » Mon Jan 15, 2018 12:37 pm

I 3rd the request for the app password field to be coded as a password field. After I login, the password stays displayed in the keyboard auto-correct section until I press somewhere on the screen to fully close the keyboard. TouchID + PIN to perform panel commands would be a nice 2FA option.

Also seemed my app push notifications suddenly stopped last week, an uninstall and reinstall of the app seemed to resolve the issue. Also, how are phones named in the Contacts section? I see iPhone9 and iPhone7 contacts listed, however my wife and I only have an iPhone6 and 7 (not an 8, 9 / X?).

The app is not listed in the IOS background refresh, so maybe thats how one could get a 'live' alarm status instead of doing a browser style refresh? (sorry not an IOS developer)

alarmie
Posts: 17
Joined: Sat Jan 26, 2013 3:20 pm

Re: Eyezon Mobile App now available for iOS

Postby alarmie » Fri Apr 20, 2018 10:31 pm

Unable to get into the app at all. Has been doing this intermittently over the last few weeks, but tonight it will go to a blank screen. Deleted and re-installed, can't get past login screen. Totally down here.
Last edited by alarmie on Sat Apr 21, 2018 9:23 am, edited 2 times in total.

Roshi
Posts: 3
Joined: Mon Sep 11, 2017 6:45 pm

Re: Eyezon Mobile App now available for iOS

Postby Roshi » Sat Apr 21, 2018 5:16 am

I also cannot access the app on 2 iOS devices as well as an Android device.
Just get a blank screen.

Any idea what is causing the problem?

NonTech
Posts: 47
Joined: Sun Apr 07, 2013 7:24 am

Re: Eyezon Mobile App now available for iOS

Postby NonTech » Sat Apr 21, 2018 7:01 am

Roshi wrote:I also cannot access the app on 2 iOS devices as well as an Android device.
Just get a blank screen.

Any idea what is causing the problem?


Having the same issue on my Android device. Unable to login into https://www.eyez-on.com/EZMAIN/login.php. From the APP, it just sits there with the "ON" orange logo. Why no updates of the system being down? I'm getting opening/closing alerts via the App.

alarmie
Posts: 17
Joined: Sat Jan 26, 2013 3:20 pm

Re: Eyezon Mobile App now available for iOS

Postby alarmie » Sat Apr 21, 2018 9:24 am

It's back up.


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