Disconnect alarm monitoringsystem

Information and support for EnvisaLink modules.

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Elch
Posts: 1
Joined: Wed Feb 12, 2020 10:22 pm

Disconnect alarm monitoringsystem

Postby Elch » Wed Feb 12, 2020 10:54 pm

I installed the module and it works. The thing is that i had a monitoring company which i have now cancelled. I did not have landline but had only cellular only with them for the signal.

i used the installer code xxxx:
To disable the phone line: *8 xxxx 015 7 ##
To turn off the phone dialer: *8 xxxx 380 1 ##

The module works but the orange triangle light on panel is still on. What did i miss? Are the steps above same to disconnect landline and cellular?

GrandWizard
Posts: 1932
Joined: Tue Nov 16, 2010 4:08 pm

Re: Disconnect alarm monitoringsystem

Postby GrandWizard » Thu Feb 13, 2020 8:51 am

Submit a tech support request from your Eyezon portal so we can see what the trouble is.


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