Upgrading to EVL4

Information and support for EnvisaLink modules.

Moderators: EyezOnRich, GrandWizard

johnrm
Posts: 5
Joined: Fri Feb 15, 2013 10:03 pm

Upgrading to EVL4

Postby johnrm » Tue Jan 21, 2020 9:40 pm

I am upgrading from a 2DS to an EVL4 on my DSC alarm. Is it possible to simply replace the MAC addresses and keep all the notification settings or do I need to start from scratch? Thanks.

GrandWizard
Posts: 1932
Joined: Tue Nov 16, 2010 4:08 pm

Re: Upgrading to EVL4

Postby GrandWizard » Wed Jan 22, 2020 8:59 am

Step one is to install the new EVL4 and leave your 2DS activated.

In both the Zone Labels and User Names options under Settings you will see options to copy exiting labels from the 2DS to the new EVL4.

Your Contacts will remain but you will now have to "Enable" them for the new EVL4 and select the type of alerts you want.

Once that is complete you can removed the 2DS from your account.

johnrm
Posts: 5
Joined: Fri Feb 15, 2013 10:03 pm

Re: Upgrading to EVL4

Postby johnrm » Thu Jan 23, 2020 10:01 pm

Thanks for your reply. I got it done today and was able to set up the Visual Syslog monitoring as well. The only issue I had was getting the system time update to stay checked active. After a number of tries it finally worked. I emailed Eyezon support and got a response right away with some suggestions!


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