System won’t arm - yellow bar?

Information and support for EnvisaLink modules.

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jay.waxman@live.com
Posts: 2
Joined: Sun Apr 28, 2019 3:42 pm

System won’t arm - yellow bar?

Postby jay.waxman@live.com » Thu Jan 09, 2020 6:07 pm

Can’t arm system. See image. Bar is yellow. Instead of white. But still says ready. Is that the cause? What does that mean?
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GrandWizard
Posts: 1933
Joined: Tue Nov 16, 2010 4:08 pm

Re: System won’t arm - yellow bar?

Postby GrandWizard » Thu Jan 09, 2020 6:22 pm

The yellow background means there is a trouble on your system. You will need to look at the Eyezon portal to see exactly what is wrong with your panel, you can't tell from the app.

You should still be able to arm though. If you are still having issues submit a tech support request from your Eyezon portal.


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