Alexa response error

Information and support for EnvisaLink modules.

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Zonker
Posts: 24
Joined: Tue Jun 18, 2013 12:57 pm

Alexa response error

Postby Zonker » Sun Oct 20, 2019 12:28 pm

I keep getting a response from Alexa that "DSC is not responding" even though it arms fine. I unlinked and removed all the DSC devices in the app and relinked and discovered all the devices again. It still gives the same response error.

Anyone else having this problem?

GrandWizard
Posts: 1898
Joined: Tue Nov 16, 2010 4:08 pm

Re: Alexa response error

Postby GrandWizard » Sun Oct 20, 2019 12:44 pm

What are you trying to do?

Zonker
Posts: 24
Joined: Tue Jun 18, 2013 12:57 pm

Re: Alexa response error

Postby Zonker » Tue Oct 22, 2019 12:05 am

Simply arm the system. “Alexa Arm”

GrandWizard
Posts: 1898
Joined: Tue Nov 16, 2010 4:08 pm

Re: Alexa response error

Postby GrandWizard » Tue Oct 22, 2019 8:13 am

Submit a tech support request. We won't be able to help you directly but we can certainly forward your issue on to the developers.


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