EnvisAlerts Plus One expired

Information and support for EnvisaLink modules.

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Very Secure
Posts: 9
Joined: Tue May 16, 2017 8:58 am

EnvisAlerts Plus One expired

Postby Very Secure » Thu Dec 27, 2018 1:49 pm

I purchased the EnvisAlerts+ and Partition Upgrade service last year but now I see that is has expired. I know it is a 12 month offering but I would have expected some kind of notice rather than the sudden expiry. I am quite sure I did not receive any notice. Does Eyez-ON not provide such notice?

Posts: 1859
Joined: Tue Nov 16, 2010 4:08 pm

Re: EnvisAlerts Plus One expired

Postby GrandWizard » Sat Dec 29, 2018 1:01 pm

Billing will try to contact the email address on the account for a few months after expiry and will then remove the service if still no response. Make sure your email address on your account is valid and whitelist email from eyezon.com

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