Not getting text or email notifications.

Information and support for EnvisaLink modules.

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Chase84
Posts: 1
Joined: Mon Jun 25, 2018 6:12 pm

Not getting text or email notifications.

Postby Chase84 » Mon Jun 25, 2018 6:17 pm

Hi all, first time poster. In the last two weeks, I stopped getting text and email notifications when I arm or disarm my evl3. I logged into the eyezon website and reconfirmed my email and number but no dice. Anyone else running into this? Any help would be greatly appreciated. Thanks

GrandWizard
Posts: 1795
Joined: Tue Nov 16, 2010 4:08 pm

Re: Not getting text or email notifications.

Postby GrandWizard » Wed Jun 27, 2018 11:43 am

Submit a Tech support request from your Eyezon portal.

ddecker
Posts: 1
Joined: Wed Aug 08, 2018 9:50 am

Re: Not getting text or email notifications.

Postby ddecker » Wed Aug 08, 2018 9:53 am

Same problem. Quit getting all emails. Door activities, windows , everything. Can not find any thing in inbox, spam, junk etc. Change email accounts was able to verify then no alerts.


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