GrandWizard wrote:Very Secure wrote:
This only appears to be the case on the primary account. The "change sounds" option is not available for other Contacts.
It is available for all App contacts. It is meaningless for email or SMS contacts so it doesn't appear there.
I have a "standard user" sub-contact setup only to see partition 2 (using EnvisAlerts+ "Device Sharing by Partition").
The EyezOn mobile app is installed on a smartphone. Logged in using that contacts credentials. I am not relying on email or SMS for alarm reporting.
Unlike when I login to the web page with the "primary" account, where I can see the Assign Devices/Modify/Sounds option, for devices connected to that account, I cannot see any such option when logging in as the sub-contact account.
The app itself (on the sub-contact phone) lists the mobile device (using the Contacts option at the bottom of the page) however nothing appears when selecting "Assign Devices"
When logged in via the web page, using the sub-contacts credentials, the "edit contact" menu only shows the various alarms and system alerts (even though I understand a sub-account can't actually receive system alerts). No option for sound.
Further, I note that the sub-user account, configured only for partition 2, continues to receive alarms from partition 1 via the app and can see all "events" on either partition.
I have tried to understand how to configure the EVL4 but its like poking around in the dark since there doesn't seem to be any detailed documentation.
How do I get this functioning properly?