New firmware release for all Versions of Envisalinks

Information and support for EnvisaLink modules.

Moderators: EyezOnRich, GrandWizard

K-Man
Posts: 104
Joined: Fri Jun 01, 2012 1:08 pm

Re: New firmware release for all Versions of Envisalinks

Postby K-Man » Thu Feb 02, 2017 3:03 pm

ptr454 wrote:Since the update, can not seem to access the EVL4 webpage locally. Can ping but cannot access the local webpage for management. The online Eyezon management still works but there is a huge timing delay.
Also, home automation (homeseer) cannot access the EVL4 card due to a socket error despite serveral reboots. Any idea what this would be?


Make sure you're on a LAN and using a PRIVATE IP range. They are:
192.168.X.X
10.X.X.X
172.X.X.X

We had one customer call into tier 2 support and had made his network 200.200.X.X which is owned by a Brazilian Telco. This made all the computers in that range inaccessible, and at worst, the router may route LAN information directly to another computer on the Internet!

ptr454
Posts: 2
Joined: Thu Feb 02, 2017 12:58 pm

Re: New firmware release for all Versions of Envisalinks

Postby ptr454 » Thu Feb 02, 2017 8:50 pm

Solved this one, thanks for your help. Ended up resetting the board with the RST-short technique. I was able to log in locally with IP and perform necessary maintenance.

Metalman
Posts: 1
Joined: Mon Sep 26, 2016 3:37 pm

Re: New firmware release for all Versions of Envisalinks

Postby Metalman » Thu Feb 16, 2017 6:50 pm

ptr454- I'm having the same problem not able to access the EV4 locally. What is resetting the board with the RST-short technique?


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