Search found 1992 matches

by GrandWizard
Sun May 24, 2020 9:23 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: AT&T Throttling SMS messages
Replies: 3
Views: 1024

AT&T Throttling SMS messages

Since about May 11th, AT&T has been throttling/blocking our SMS alerts. We assume it is due to some new anti-SPAM mechanism that they have installed but regardless of the reason you can no longer rely on real-time alerts with AT&T. If you wish to complain to them explain that your security p...
by GrandWizard
Fri May 15, 2020 12:54 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Ademco-10SE circa 1998
Replies: 4
Views: 629

Re: Ademco-10SE circa 1998

Nope. Are you adding more zones? You can re-use your existing hardware zones from the SE.
by GrandWizard
Thu May 14, 2020 10:02 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Ademco-10SE circa 1998
Replies: 4
Views: 629

Re: Ademco-10SE circa 1998

No, the old SE's are not compatible. The Envisalink works on the newer ECP bus.

If you're handy you can swap the panel out for a new Vista 20P for about $60. You should be able to reuse one of the keypads but that depends on the model. You can reuse all of your hardwired sensors as of course.
by GrandWizard
Mon May 11, 2020 9:15 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Envisalink Sidekick cellular backup
Replies: 11
Views: 1654

Re: Envisalink Sidekick cellular backup

I believe it is in manufacturing but that is all we know in tech support. We have been trained on them so it has to be soon. I suspect there is a delay due to the pandemic.
by GrandWizard
Tue Apr 14, 2020 3:50 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Amazon Alexa Envisalink Skill Information
Replies: 79
Views: 78739

Re: Amazon Alexa Envisalink Skill Information

Submit a tech support request from your Eyezon portal account and we can help you further. We can't do this in public.
by GrandWizard
Tue Apr 14, 2020 2:14 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Amazon Alexa Envisalink Skill Information
Replies: 79
Views: 78739

Re: Amazon Alexa Envisalink Skill Information

Each profile has to have voice arming enabled. If you have multiple users/profiles make sure they are all enabled.

Also, every time you run discovery on your panel, Amazon resets the voice arming option so you have to go back in and do it again.
by GrandWizard
Tue Apr 07, 2020 8:26 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Activity History
Replies: 3
Views: 975

Re: Activity History

The Recent Events log is only 1 week long. You need to click on Full Log View to see the last year's worth of significant events.
by GrandWizard
Sat Apr 04, 2020 4:53 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: SMS Alerts for Zone Followers
Replies: 2
Views: 703

Re: SMS Alerts for Zone Followers

Unfortunately those are pseudo-numbers added by your carrier. Some carriers use the same number but other change it with each message. Unfortunately we have no control over this.
by GrandWizard
Fri Apr 03, 2020 9:50 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Eyeson module releases
Replies: 7
Views: 1250

Re: Eyeson module releases

Yes, that's the whole point. Nothing changes.

At Eyezon you also retain ownership of your equipment.
by GrandWizard
Fri Apr 03, 2020 8:42 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Eyeson module releases
Replies: 7
Views: 1250

Re: Eyeson module releases

To delete your module you log into your Eyezon account and go to Settings->Delete module. Once that is done you can go to Account Settings and on the upper right-hand side there is a link to Delete Account. Sorry to see you go. Eyezon, through its partners, offers Professional Monitoring to all of C...

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