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by GrandWizard
Sun May 31, 2020 11:21 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Connecting the EnvisaLink 4 to my network
Replies: 4
Views: 798

Re: Connecting the EnvisaLink 4 to my network

Hi, Does the EnvisaLink 4 have to be connected to an ethernet cable that runs to my router (internet router) Or could a portable router we used at the alarm panel housing the EnvisaLink 4 to send communication to the main router? (the EnvisaLink 4 connected to the portable router with short etherne...
by GrandWizard
Mon May 25, 2020 10:21 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EnvisaLink EVL-4EZR on DSC / Trouble
Replies: 6
Views: 1075

Re: EnvisaLink EVL-4EZR on DSC / Trouble

I would get COX back and tell them to fix whatever they broke on your system.
by GrandWizard
Sun May 24, 2020 9:23 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: AT&T Throttling SMS messages
Replies: 3
Views: 691

AT&T Throttling SMS messages

Since about May 11th, AT&T has been throttling/blocking our SMS alerts. We assume it is due to some new anti-SPAM mechanism that they have installed but regardless of the reason you can no longer rely on real-time alerts with AT&T. If you wish to complain to them explain that your security p...
by GrandWizard
Fri May 15, 2020 12:54 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Ademco-10SE circa 1998
Replies: 4
Views: 426

Re: Ademco-10SE circa 1998

Nope. Are you adding more zones? You can re-use your existing hardware zones from the SE.
by GrandWizard
Thu May 14, 2020 10:02 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Ademco-10SE circa 1998
Replies: 4
Views: 426

Re: Ademco-10SE circa 1998

No, the old SE's are not compatible. The Envisalink works on the newer ECP bus.

If you're handy you can swap the panel out for a new Vista 20P for about $60. You should be able to reuse one of the keypads but that depends on the model. You can reuse all of your hardwired sensors as of course.
by GrandWizard
Mon May 11, 2020 9:15 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Envisalink Sidekick cellular backup
Replies: 7
Views: 826

Re: Envisalink Sidekick cellular backup

I believe it is in manufacturing but that is all we know in tech support. We have been trained on them so it has to be soon. I suspect there is a delay due to the pandemic.
by GrandWizard
Tue Apr 14, 2020 3:50 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Amazon Alexa Envisalink Skill Information
Replies: 74
Views: 74119

Re: Amazon Alexa Envisalink Skill Information

Submit a tech support request from your Eyezon portal account and we can help you further. We can't do this in public.
by GrandWizard
Tue Apr 14, 2020 2:14 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Amazon Alexa Envisalink Skill Information
Replies: 74
Views: 74119

Re: Amazon Alexa Envisalink Skill Information

Each profile has to have voice arming enabled. If you have multiple users/profiles make sure they are all enabled.

Also, every time you run discovery on your panel, Amazon resets the voice arming option so you have to go back in and do it again.
by GrandWizard
Tue Apr 07, 2020 8:26 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Activity History
Replies: 3
Views: 764

Re: Activity History

The Recent Events log is only 1 week long. You need to click on Full Log View to see the last year's worth of significant events.
by GrandWizard
Sat Apr 04, 2020 4:53 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: SMS Alerts for Zone Followers
Replies: 2
Views: 546

Re: SMS Alerts for Zone Followers

Unfortunately those are pseudo-numbers added by your carrier. Some carriers use the same number but other change it with each message. Unfortunately we have no control over this.

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