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by GrandWizard
Fri Mar 18, 2011 11:45 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: thermostat capabilities
Replies: 8
Views: 7237

Re: thermostat capabilities

Technically, yes, you can have up to four (4) thermostats on a system. I am checking with the firmware people to see if this is fully implemented in the latest release.
by GrandWizard
Fri Mar 18, 2011 10:40 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: thermostat capabilities
Replies: 8
Views: 7237

Re: thermostat capabilities

In order to use the HVAC capabilities on the IP100D you need to have both an ESCORT 5580TC installed along with an EMS-100 (EMS-300 and EMS-400 work but only have 2 occupancy modes and there has been reports of issues with the current firmware). Indeed, the company that DSC used to buy their thermos...
by GrandWizard
Thu Mar 17, 2011 8:48 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Feature Request: Customize Alert Messages
Replies: 3
Views: 4184

Re: Feature Request: Customize Alert Messages

You can't customise alert messages but there will be format options available shortly (SMS vs. Email). You can already insert zone names by simply naming the zones from your account. The alerting engine will use your zone label instead of its numeric value if one is defined. Smiley face? Sure, we ca...
by GrandWizard
Tue Mar 08, 2011 10:47 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Alarm message questions
Replies: 2
Views: 3973

Re: Alarm message questions

Hi there, the IP100D reports the internal events of your DSC panel verbatim. These are the same events that you would see in your local event log (*6). Special Closing means that a closing (arming of the system) has happened without a known user. Typically you will see this if you quick arm, or use ...
by GrandWizard
Wed Mar 02, 2011 11:04 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EYEZON Portal Errors
Replies: 3
Views: 4508

Re: EYEZON Portal Errors

Can you email support@eyez-on.com with your MAC and full error message?
by GrandWizard
Fri Feb 04, 2011 12:36 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Request IP100D Mobile Friendly Portal
Replies: 7
Views: 7232

Re: Request IP100D Mobile Friendly Portal

This is coming VERY soon. There will be an email announcement to all customers when the Beta site goes on-line.
by GrandWizard
Fri Feb 04, 2011 12:34 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: New Feature Requests
Replies: 241
Views: 224384

Re: New Feature Requests

A new feature request for both the Eye-Zon portal and the Envisalink (local) webpage... Every night I set the home alarm system using the (*9 + usercode)= "No-Entry Delay Arm", this turns all zones to instant and disables motion detector. This (*9 + usercode)= "No-Entry Delay Arm&quo...
by GrandWizard
Tue Jan 04, 2011 11:03 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: New Feature Requests
Replies: 241
Views: 224384

Re: New Feature Requests

Ah, I see what you're doing wrong. When you enter a User Label, the user number is the actual user number (1-99 - depends on your panel), not the password PIN. So for user 40 (master user), you would enter 40, not the password. Maybe that's not clear on the website, I'll log a note for the Portal fo...
by GrandWizard
Tue Jan 04, 2011 10:48 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: NEW FEATURE ANNOUNCEMENT - Away Arming
Replies: 1
Views: 3330

NEW FEATURE ANNOUNCEMENT - Away Arming

We've added a new arming feature to the portal to address a long-standing issue whereby if you arm your system remotely and do not trip an exit zone, the system will always arm in the STAY mode. We've now added a couple of new commands that emulate the ARM STAY and ARM AWAY buttons on a standard key...
by GrandWizard
Tue Dec 21, 2010 4:05 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: New Feature Requests
Replies: 241
Views: 224384

Re: New Feature Requests

Thanks Hwkdrv In response 1. Yes, we know this is a problem and it revolves around how the panel does arming. The IP100D acts as a virtual keypad so it is just like if you were in your home arming the system. If you arm the system with a code and do not trip an exit zone, it will assume you are home...

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