Search found 2143 matches

by GrandWizard
Mon May 23, 2022 8:20 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EnvisaLink showing "busy" during AC failures
Replies: 1
Views: 30

Re: EnvisaLink showing "busy" during AC failures

Hi, this has been covered many times over the years. The Envisalink cannot function with Keypad Blanking enabled.

As well, this wouldn't save your battery as most of the current is in the backlight, not in the LCD screen.
by GrandWizard
Wed May 11, 2022 10:18 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Enable Freedom Mobile Email to SMS
Replies: 1
Views: 24813

Re: Enable Freedom Mobile Email to SMS

Some customers have reported that 4444 is the number to text, not SMS.
by GrandWizard
Tue May 10, 2022 8:22 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EnvisaLink 4 Firmware - Version: 01.02.130
Replies: 1
Views: 112

Re: EnvisaLink 4 Firmware - Version: 01.02.130

Because your firmware is so old it must be updated via a series of patches so you will see the Envisalink go through intermediate versions before arriving at the current release. You don't have to keep hitting the update but it may take up to 20 minutes to cycle through all the patches.
by GrandWizard
Fri May 06, 2022 6:33 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Eyezon Mobile App now available for iOS
Replies: 34
Views: 55001

Re: Eyezon Mobile App now available for iOS

Our iOS app is a "web app" meaning that it loads into a Safari instance that is subsequently loaded from our servers. It has been updated a hundred times since the loader was released in 2017 and was updated just a few weeks ago. If you would like to try the latest app see the link below. ...
by GrandWizard
Mon May 02, 2022 10:35 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: No alarms in app on vista 20P alarm!?
Replies: 2
Views: 102

Re: No alarms in app on vista 20P alarm!?

Submit a tech support request and we can look at your setup but it is either a programming issue or a procedure issue. The main thing people forget when testing on Honeywell panels is that you have to let the system stay armed for at least 30 seconds before tripping a zone. Otherwise this is not an ...
by GrandWizard
Thu Apr 28, 2022 9:00 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Simple Siri Shortcut Arm / Disarm
Replies: 1
Views: 101

Re: Simple Siri Shortcut Arm / Disarm

Thanks for the info!
by GrandWizard
Mon Apr 25, 2022 11:09 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Recent Activity Does Not Show Partition 2 Events
Replies: 1
Views: 100

Re: Recent Activity Does Not Show Partition 2 Events

Did you assign the zones to partition 2 on the Eyezon portal under zone labels?

If yes, then submit a tech support request from the Eyezon portal and we can look at it for you.
by GrandWizard
Wed Apr 20, 2022 12:28 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Verizon Throttling SMS messages
Replies: 7
Views: 604

Re: Verizon Throttling SMS messages

Oh, and this is funny, my colleague just pointed out that Twillio and ZipWhip announced they are going out of business.
by GrandWizard
Wed Apr 20, 2022 10:45 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Verizon Throttling SMS messages
Replies: 7
Views: 604

Re: Verizon Throttling SMS messages

Yes we have but as I said on that thread we couldn't offer a free service and use an enterprise SMS solution as all are pay-per-message. We are considering offering an a direct SMS solution for our Envisalerts+ customers but even then the number of messages would have to be capped at something like ...
by GrandWizard
Thu Apr 14, 2022 11:45 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Verizon Throttling SMS messages
Replies: 7
Views: 604

Re: Verizon Throttling SMS messages

Here is a potential work-around for Verizon throttling. 1) Create a dummy Gmail account 2) Forward all traffic to that email address to your Verizon phone using the format XXXXXXXXXX@vtext.com. To forward on Gmail go to Settings->Forwarding and POP/IMAP 3) Create a new Eyezon contact for the Gmail a...

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