Search found 1793 matches

by GrandWizard
Fri Nov 16, 2018 7:18 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Replacing a faulty EVL3 with a new EVL4
Replies: 2
Views: 31

Re: Replacing a faulty EVL3 with a new EVL4

Just as an FYI, any long-term customer that is out-of-warranty device can always buy a re-stocked Envisalink 3 for just $60 with a 90 day warranty.

Barring that, yes, if you just replace your Envisalink there will be no new programming required.
by GrandWizard
Tue Nov 13, 2018 1:13 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Tried to creat a account, no confirmation email
Replies: 4
Views: 50

Re: Tried to creat a account, no confirmation email

Mail to Yahoo and AOL customers was being blocked for a while. It may be releated to that.
by GrandWizard
Mon Nov 12, 2018 11:50 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Log in
Replies: 1
Views: 639

Re: Log in

Where did you get that link? That doesn't even exist.

You login at www.eyezon.com
by GrandWizard
Mon Nov 12, 2018 10:58 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: New install can't Access the IP Address
Replies: 5
Views: 185

Re: New install can't Access the IP Address

My apologies for the late reply. I just installed a new Vista 20P panel, still having error 29. Followed the manual instructions, no change, not sure what to do. I do not have a communicator at this time. I unchecked that step as instructed. Thanks for any help you can provide. Submit a tech suppor...
by GrandWizard
Sun Nov 04, 2018 11:34 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: ELV-4 on WiFi
Replies: 3
Views: 135

Re: ELV-4 on WiFi

While I agree that a WiFi connection can be just as good as a cabled one, we generally recommend against it for long-term reliablilty. Security Professionals won't use it because it is too reliant on the customer's infrastructure. All it takes is for a customer to change ISPs (router/modems) and now...
by GrandWizard
Sun Nov 04, 2018 9:48 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: ELV-4 on WiFi
Replies: 3
Views: 135

Re: ELV-4 on WiFi

Thanks for posting.
by GrandWizard
Sun Nov 04, 2018 9:45 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Latest Firmware EVL4
Replies: 1
Views: 135

Re: Latest Firmware EVL4

The latest released version is 1.2.129 but the latest BETA is 1.2.138
by GrandWizard
Mon Oct 29, 2018 5:47 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: How to stop receiving arm/disarm notices to Android App?
Replies: 2
Views: 118

Re: How to stop receiving arm/disarm notices to Android App?

You select these from your Eyezon portal under Contacts. Pick your mobile phone contact and then you can control your settings there.
by GrandWizard
Sat Oct 27, 2018 11:57 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Envisalink 4 - not receiving network supervision fault alert
Replies: 3
Views: 101

Re: Envisalink 4 - not receiving network supervision fault alert

Submit a tech support ticket and we can see what your settings are. Network Supervision is not instant, there is a 10 minute window.
by GrandWizard
Fri Oct 26, 2018 4:31 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Envisalink 4 - not receiving network supervision fault alert
Replies: 3
Views: 101

Re: Envisalink 4 - not receiving network supervision fault alert

Did you wait 10 minutes after removing your network cable?

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