Search found 1812 matches

by GrandWizard
Sun Jan 20, 2019 6:26 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Duplicate IP detected on network
Replies: 3
Views: 1870

Re: Duplicate IP detected on network

You should submit a tech support request but really the message means that no return packets are making it to the Envisalink. This is ALWAYS a routing issue with the router and most of the time it is a duplicate IP but it could be any routing issue.
by GrandWizard
Thu Jan 17, 2019 9:04 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EVL 4, DSC and lost installer code - hacking my own system
Replies: 23
Views: 365

Re: EVL 4, DSC and lost installer code - hacking my own system

I'm wondering if the communication between the cloud service and the EVL is encrypted. But OTOH maybe it doesn't matter, because I don't think there normally are any passwords flying over the wires in this traffic? Yes the entire service is encrypted end-to-end. As MikeP points out, the local TPI w...
by GrandWizard
Thu Jan 17, 2019 8:54 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Enable notifications for only a single partition
Replies: 1
Views: 21

Re: Enable notifications for only a single partition

It is technically possible as we have lots of E+ customers who use Partition Sharing. I will send a note to Envisacor and ask if there is something stopping normal customers from doing this.
by GrandWizard
Thu Jan 17, 2019 8:51 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EVL4 stopped sending me sms messages
Replies: 5
Views: 53

Re: EVL4 stopped sending me sms messages

Ok, just logged in using eyezon and my device is not communicating with eyezon...sorry use DSCserver app to control. Is there a specific IP address that it must be? I made the network settings static, let it reset, then deselected make network settings static and reset. Then it connected. Wish I kn...
by GrandWizard
Mon Jan 14, 2019 1:07 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EVL4 stopped sending me sms messages
Replies: 5
Views: 53

Re: EVL4 stopped sending me sms messages

Hi all, I have had this problem once before but can not recall the fix for the problem. I was getting sms message perfectly but had to reset my modem, router and server and since doing so I am no longer receiving sms messages Did you check to see if it was online? Did you check the status of all th...
by GrandWizard
Sun Jan 06, 2019 9:10 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Manually Upgrading Firmware
Replies: 2
Views: 76

Re: Manually Upgrading Firmware

No, you have to have an Eyezon account for your device to be upgraded. You could always delete the account after you have had your firmware updated if you really don't want an account.
by GrandWizard
Sun Jan 06, 2019 12:33 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EyezOn Android app
Replies: 2
Views: 107

Re: EyezOn Android app

Both iPhone and Android use background notification services that are independent of the app. So no, the app does not have to be running for you to receive notifcations.
by GrandWizard
Fri Jan 04, 2019 1:20 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EVL 4, DSC and lost installer code - hacking my own system
Replies: 23
Views: 365

Re: EVL 4, DSC and lost installer code - hacking my own system

There is a way to recover the installer code using a serial port and the DSC software, asking on one of the DSC installer security forums might uncover it if you can find an old guy there to respond. You are talking about PC-LINK DLS and that has its own secret code as well. You could attempt a dow...
by GrandWizard
Sat Dec 29, 2018 1:01 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EnvisAlerts Plus One expired
Replies: 1
Views: 122

Re: EnvisAlerts Plus One expired

Billing will try to contact the email address on the account for a few months after expiry and will then remove the service if still no response. Make sure your email address on your account is valid and whitelist email from eyezon.com
by GrandWizard
Sun Dec 09, 2018 6:41 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can Envisalink4 be installed in Totalconnect Vista 20 systems at the same time.
Replies: 9
Views: 229

Re: Can Envisalink4 be installed in Totalconnect Vista 20 systems at the same time.

It actually is an ADT Safewatch Pro 3000 (Custom) system Vista 20 panel by ADT with Prom version Chip with a white sticker that says: "WA3001-2.0A @COPYRIGTH PITTWAY 2002 REV. 2.0A" Does that make a difference? Is there a Cellular Communicator that works better with this system and EyezOn...

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