Search found 1891 matches

by GrandWizard
Tue Oct 22, 2019 8:13 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Alexa response error
Replies: 3
Views: 17

Re: Alexa response error

Submit a tech support request. We won't be able to help you directly but we can certainly forward your issue on to the developers.
by GrandWizard
Mon Oct 21, 2019 8:46 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Wrong zone being reported
Replies: 1
Views: 8

Re: Wrong zone being reported

EVL4 versions 1.3.142 through 1.3.151 had a latent bug that incorrectly reported alarm zones on the zone grid. It is fixed in 1.3.152 and up.
Email support and ask for a firmware update.
by GrandWizard
Sun Oct 20, 2019 12:44 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Alexa response error
Replies: 3
Views: 17

Re: Alexa response error

What are you trying to do?
by GrandWizard
Wed Oct 16, 2019 9:21 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EVL 4 Boot loop
Replies: 1
Views: 19

Re: EVL 4 Boot loop

Submit a tech support request from your Eyezon portal.
by GrandWizard
Mon Oct 14, 2019 8:45 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Access Eyezon site for further automation
Replies: 5
Views: 61

Re: Access Eyezon site for further automation

In the TPI documentation it says that the envisalink board can only accept one tcp connection. If I have the board setup and connected to eyezon.com can I then have a local connection as well to the board and use the TPI to get data and interact with the board or do I have to terminate my connectio...
by GrandWizard
Fri Oct 11, 2019 8:13 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Access Eyezon site for further automation
Replies: 5
Views: 61

Re: Access Eyezon site for further automation

No, the cloud API is still not public. We've been told that one day it will be made public.
by GrandWizard
Sun Sep 15, 2019 3:37 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: FC Code Vista20 with InvisaLink4
Replies: 2
Views: 145

Re: FC Code Vista20 with InvisaLink4

You need to disable Telephone Line Monitoring and as well as disabling the dialer. Refer to your Vista20P installation manual for the exact sections.
by GrandWizard
Mon Sep 02, 2019 7:42 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can not access EnvisaLink, Connection Reset
Replies: 7
Views: 2611

Re: Can not access EnvisaLink, Connection Reset

I have another module with the same issue, how can I change the password? In eyezon portal there is only the option to "reset" password but nowhere to input the new password. Is it because I don't access the EvisaLink module from the same subnet? Yes, you need to login from the same subne...
by GrandWizard
Mon Sep 02, 2019 7:40 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Support for other panels
Replies: 2
Views: 11254

Re: Support for other panels

Paradox is a very small player in the security market so I can't imagine there will be support for it any time soon. If it is within 30 days since you bought it you can return it.

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