Search found 1843 matches

by GrandWizard
Fri Apr 19, 2019 9:34 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Search this forum....
Replies: 1
Views: 36

Re: Search this forum....

Yeah. The word database has gotten too large so it will say that. We need to cull some older posts when we do normal maintenance at the end of the month.
by GrandWizard
Mon Apr 15, 2019 10:56 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can't Transmit Alerts
Replies: 3
Views: 49

Re: Can't Transmit Alerts

Thank you for the reply. Actually, just tried disabling shadowing and that seemed to get rid of the error message. Still not receiving text notifications for some reason but at least no longer in an error state. Thanks again! Submit a tech support request and we can help you better there. You only ...
by GrandWizard
Sun Apr 14, 2019 11:32 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: New Feature Requests
Replies: 227
Views: 146280

Re: New Feature Requests

When setting static IP address, please allow me to change the whole address and not just the last number. Or at least the third and fourth number. My network is 192.168.0.1 with a net ask of 255.255.240.0, which is a large network:) . I set the dhcp server to start at 192.168.1.1 and up reserving 1...
by GrandWizard
Tue Apr 09, 2019 7:16 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Security event emails
Replies: 6
Views: 116

Re: Security event emails

No
by GrandWizard
Mon Apr 08, 2019 4:01 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: "time-since-tripped" function
Replies: 1
Views: 46

Re: "time-since-tripped" function

Yes we have had this for a few years now. It is an Envisalerts Plus feature called Zone inactivity alerts. Works great.
by GrandWizard
Mon Apr 08, 2019 10:49 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Security event emails
Replies: 6
Views: 116

Re: Security event emails

DSC sends both the Special Closing and the Arm Away/Stay mode event. The only reason the latter would not be sent is if you disabled the "Append Arming Mode" checkbox for your email contact.
by GrandWizard
Sat Apr 06, 2019 4:57 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Security event emails
Replies: 6
Views: 116

Re: Security event emails

That is a message from your DSC panel indicating a closing by some special means like a KeyFOB, or the Eyezon "Arm without Code" option, or using a keypad quickarm button.

This is completely normal.
by GrandWizard
Sun Mar 24, 2019 11:35 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: info network
Replies: 1
Views: 91

Re: info network

Yes, select Network Supervision under settings in your Eyezon portal. You will receive an alert when the server detects that the module has been offline for 10 minutes.
by GrandWizard
Sat Mar 16, 2019 1:31 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Email Alerts Delayed
Replies: 1
Views: 112

Email Alerts Delayed

We are currently having issues with outbound email alerts which include SMS alerts. Push notifications are not affected. As of this time there is no ETA on when this will be fixed. UPDATE: 18:20 UTC This issue was with an upstream bulk mailer. Their engineers have moved our traffic to another cluste...
by GrandWizard
Wed Mar 13, 2019 6:10 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Offline NTP time sync
Replies: 9
Views: 185

Re: Offline NTP time sync

What are you asking? The Envisalink doesn't use NTP and I think K-man explained that it isn't going to be added.

And I agree with Crikey, only about 0.2% of Envisalink owners do not use the cloud service so you are definitely in the minority in your opinion about using it "offline".

Go to advanced search